bad audio quality

[pavan_kumar2]

Hello. I have an HP Pavilion Aero with windows 11 with B&O audio. i have noticed that sound quality is not good (it was like playing music in old radio, no bass, no enhancement, but a suppressed music) when played through headphones. i have cross checked the headphones quality with other laptop and it is good.
To resolve this sound quality issue, i have tried to reinstall the drivers and some configuration settings but none worked. can you help on this.

[Dilip_18]

Hi@pavan_kumar2,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing Audio issues with the HP Pavilion Aero 13.3 Inch Laptop PC.

I have a few recommendations 

• Update your Notebook computer to the latest BIOS from HP.COM.
• Make sure the Windows and HP support assistant updates are up to date. 
• Try doing Reset PC Keep my files from windows and check if it works.

Hope this helps! Keep me posted. 

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