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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Audio
- bad audio quality

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04-03-2022 06:25 AM
Hello. I have an HP Pavilion Aero with windows 11 with B&O audio. i have noticed that sound quality is not good (it was like playing music in old radio, no bass, no enhancement, but a suppressed music) when played through headphones. i have cross checked the headphones quality with other laptop and it is good.
To resolve this sound quality issue, i have tried to reinstall the drivers and some configuration settings but none worked. can you help on this.
04-06-2022 06:09 AM
Hi@pavan_kumar2,
Welcome to the HP Support Community! I'd like to help!
I see you are experiencing Audio issues with the HP Pavilion Aero 13.3 Inch Laptop PC.
I have a few recommendations
- Update your Notebook computer to the latest BIOS from HP.COM.
- Make sure the Windows and HP support assistant updates are up to date.
- Try doing Reset PC Keep my files from windows and check if it works.
Hope this helps! Keep me posted.
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