bang &olufsan audio control crash

[Dhrubo888]

bang & olufsen audio control exe not wroking in my laptop after on it it is automecly crash 

[Max3Aj]

Hi @Dhrubo888, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
If the Bang & Olufsen Audio Control app crashes immediately after launching on your HP laptop, try the following troubleshooting steps:

Restart Your Laptop

• A simple restart can sometimes resolve software crashes.

Update the Audio Driver

• Open Device Manager (Win + X > Device Manager).
• Expand Sound, video and game controllers.
• Right-click Realtek Audio (or Bang & Olufsen Audio) and select Update driver.
• Choose Search automatically for drivers.
• Restart your laptop after the update.

Reinstall Bang & Olufsen Audio Control

• Open Settings (Win + I) > Apps > Installed Apps.
• Find Bang & Olufsen Audio Control, click Uninstall.
• Download the latest version from the HP Support website (search using your laptop model).
• Install it and restart your laptop.

Reinstall the Realtek Audio Driver

• Open Device Manager and go to Sound, video and game controllers.
• Right-click Realtek Audio and choose Uninstall device.
• Check the box Delete the driver software for this device and click Uninstall.
• Restart your laptop to reinstall the default driver.
• If the issue persists, download and install the Realtek HD Audio driver from HP's website.

Run Audio Troubleshooter

• Open Settings (Win + I) > System > Troubleshoot > Other troubleshooters.
• Click Run next to Playing Audio.

Check for Windows Updates

• Go to Settings > Windows Update and install any pending updates.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support