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Locked

‎06-11-2025 05:33 AM

HP Recommended
Product: HP EliteBook 840 G6 Notebook PC
Operating System: Microsoft Windows 11

Problems with the Bang & Olufsen Audio Control APP
with WINDOWS 11 on PC
HP EliteBook 840 G6 Notebook PC

Product Number: 9JW45UC#ABZ
Serial Number: 5CG0170C7M

with this OS version:

General Specifications:
Operating System
Windows 11 Pro 64 bit
Version 24H2 (OS build 26100.4061)
Version: 26100.4061

System BIOS

R70 Ver. 01.32.00 (just updated yesterday)

Bang & Olufsen Audio Control APP version:

1.51.329.0

already tried reinstalling both the audio drivers with Hp support assistant and the app from the Microsoft store.

the problem is that the APP opens and stays open for 6 seconds then closes
but some options are missing as in the photo "open panel Bang & olufsen but after 6 seconds it closes"

vice versa on the same PC model of PC HP 840 G6 but with this data:

Operating system
Windows 11 Enterprise 64 bit
Version 243H2 (build SO 22631.5189)

version of the APP APP Bang & Olufsen Audio Control:

1.35.264.0

the APP opens and works regularly and shows all the options.

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