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‎01-14-2020 11:08 PM

HP Recommended
Product: HP pavilion 15-BC408TX
Operating System: Microsoft Windows 10 (64-bit)

my bang and olufson software and driver are missing after the windows is reset, please tell me how to obtain the drivers and the bang and olufson software

1 person had the same question
3 REPLIES 3

‎01-14-2020 11:36 PM

HP Recommended

@vlc000 

 


Please do a clean install Audio software/driver, this should help.


(a) Download the following driver and save on your computer,


     https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97110.exe


(b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.


Regards.

BH
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‎01-14-2020 11:47 PM

HP Recommended

I clicked the link you provided but not getting downloaded, its saying.... The requested URL /pub/softpaq/sp97001-97500/sp97110.exe was not found on this server......what should I do

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‎01-15-2020 10:43 AM

HP Recommended

Experiencing the same issue - laptop is a month old. Only the right speaker works most of the time, then the middle and left speaker often fade out. hoping a driver will help to fix this.

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