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HP Recommended
hp envy 17

no beats audio on laptop anymore

1 REPLY 1
HP Recommended

If your notebook has the IDT audio chip, see if the W10 driver gets the sound to work properly again.

 

IDT High-Definition (HD) Audio Driver

 

6.10.6492.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe 

 

Restart the PC after installing the driver.

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