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- beats audio not working in hp pavilion dv6

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01-26-2020 02:59 AM - edited 01-26-2020 03:11 AM
Beats audio stopped working after upgrading my computer to windows 10. I am changing the eq settings but no difference
01-26-2020 04:44 AM
hi
try réinstall this one
or
http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe
ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.html
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01-26-2020 07:17 AM
Hi, @Alperen1
Your notebook is not supported by HP for W10, so there are no W10 audio drivers for it.
sp71717 doesn't work because that driver only works for certain HP desktop PC's that have the IDT audio chip.
Your only hope is that the W10 IDT audio driver from a newer model notebook PC with the IDT audio will resolve the problem.
Restart the PC after installing the driver.
6.10.6492.0 Jul 17, 2015
01-26-2020 10:25 AM
the given driver is for w8
The drivers are available for w8 but it should work with w8.1!
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