• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Pavilion dv6 6b04st
Microsoft Windows 10 (64-bit)
Beats audio stopped working after upgrading my computer to windows 10. I am changing the eq settings but no difference
 
 
 
 
 
5 REPLIES 5
HP Recommended

hi

try réinstall this one

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-dv6-6b00-entertainment-notebo...

or

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe
ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.html

 

 

--------------------------------------------- Signature ---------------------------------------------
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

ı try but no working

dv-6 6b04st A3C21EA#AB8

HP Recommended

Hi, @Alperen1 

 

Your notebook is not supported by HP for W10, so there are no W10 audio drivers for it.

 

sp71717 doesn't work because that driver only works for certain HP desktop PC's that have the IDT audio chip.

 

Your only hope is that the W10 IDT audio driver from a newer model notebook PC with the IDT audio will resolve the problem.

 

Restart the PC after installing the driver.

 

6.10.6492.0      Jul 17, 2015

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

HP Recommended

Does my laptop support windows 8.1 ?

HP Recommended

the given driver is for w8
The drivers are available for w8 but it should work with w8.1!

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-dv6-6b00-entertainment-notebook-pc-seri...

 

--------------------------------------------- Signature ---------------------------------------------
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.