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‎03-20-2019 05:28 PM

HP Recommended
Product: H.P. Envy 15t j100 cto energy star w/beats audio
Operating System: Microsoft Windows 10 (64-bit)

I have an h.p. 15t j100 energy star. Every time I get a major windows update, my Beats Audio gets deleted. Why does that happen and, is there anything that can be done to prevent that from happening?

1 REPLY 1

‎03-20-2019 05:54 PM

HP Recommended

Hi:

 

Unfortunately, there is nothing you can do about it.

 

The only suggestion I can offer would be to see if this W10 Beats Audio driver works, and stays working after a Windows Update.

 

Restart the PC after installing the driver.

 

6.10.6492.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

 

 

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