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04-26-2015 08:46 AM
previously i have instaled dolby advance driver v2 but when i tried to install dolby home theater v4 the new vesion. for that i unistall the older one now i'm unable to install any of the driver
when i try to install dolby home theare or dolby advance v2 there's error like " need to install PCEE frist "
and when i try to install PCEE the setup end with peramuterly
help me APSP ty
Solved! Go to Solution.
04-28-2015 09:12 AM
Welcome to the HP Forums!:smileyhappy:
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I grasp you are having an issue with the installation of the Dolby home theater V4. You were able to uninstall the old driver but not install the updated driver.
As Dolby does not have drivers, I am assuming you are trying to update a driver from the HP website.
Here is a link to the software and driver page for your notebook. HP 15-d103tx Notebook PC Software and Drivers
You can use the Check Now option to have it auto detect any applicable software and drivers for your system.
Please verify that you have the Cyberlink PowerDVD and Power Media Player Software installed.
I did note that you got the message you need to install PCEE first but the installation fails.
Here is a link from the WindowsSevenForum that may help. "PCEE needs to be installed" when trying to enable Dolby Home Theater.
If that does not work I would try a HP PCs - Refresh Your PC to Resolve Problems (Windows 😎
When I checked the specifications for your notebook I noticed that it came with Free Dos.
Have you done all your Windows updates?
If none of the above has helped, I suggest you do a fresh installation of your Windows.
Best of Luck!
04-29-2015 12:19 PM - edited 04-29-2015 12:28 PM
thanks for your reply but i tried all the solution u mention but cant install v4 but i got my older version back FROM WINDOWS recovery
now i got issue with windows app non of the window app open even window setting if u can help in this it would be great
do i have to install Cyberlink PowerDVD and Power Media Player Software i think it is media player like VLC ?
AND i try to refresh my laptop by windows refresh but i got error whish is on folliwing image
04-29-2015 02:39 PM
Thank you for your reply.
From your post I see you received the error that the refresh option is not installed.
Here is a link that may help if you retry. HP PCs - Refresh Your PC to Resolve Problems (Windows 😎.
If you are still unable to do the refresh you will need to do a recovery back to factory.
HP PCs - Performing an HP system recovery (Windows 😎. There will be an option to backup your personal files to prevent data loss during the recovery, if you have not yet done one.