-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- download audio driver for windows 11

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12-28-2023
08:55 AM
- last edited on
12-28-2023
01:44 PM
by
RodrigoB
hello my model is hp pavilion i want to install audio drivers for my laptop which support external mic in windows 11 but in hp store u didnt provide drivers for windows 11 so tell me what to do
12-31-2023 02:39 AM
Hi @Kanishkk,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are facing an issue with the speakers on your Laptop.
Please follow the steps below to perform an audio test to confirm if the hardware is working fine.
1) Shut down the computer.
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.
3) Press F2 once.
4) click Component Tests > click Audio, and then click Run once.
Confirm if you are getting sound from the internal speakers.
If the hardware is working fine. Update the BIOS for your PC by clicking on the link.
Make sure you keep only the charger plugged in while updating the BIOS for your PC.
Click on the + sign next to BIOS and then download the file.
Open the file and follow the on-screen instructions to complete the update.
Please install all the pending updates for the Windows operating system following the below steps to install the drivers available automatically.
go to Start > Settings > Update & Security > Windows Update and select Check for updates. If the upgrade is available for your device and you want to proceed, download and install it.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee