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RAZA01
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extra sparking sound on speaker

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15ah150na
Microsoft Windows 10 (64-bit)

my laptop speaker creat an extra sparking sound when my charger is plugged in and something play on pc at a time.

when i plugged of battery charger than the sparking sound goes off

3 REPLIES 3
Echo_Lake
HP Support Agent
HP Support Agent
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@RAZA01

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) 

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

  1. To open HP Support Assistant, double-click the HP Support Assistant icon https://support.hp.com/doc-images/932/c05040382.jpg.
  2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  3. Click Check for updates and messages to scan for new updates.
  4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  5. Click the update name for a description, version number, and file size.
  6. Select the box next to any updates you want to install, and then click Download and install.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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RAZA01
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it is as same as before though I performed all your instruction 

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Echo_Lake
HP Support Agent
HP Support Agent
24,952 24,907 1,161 1,194
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@RAZA01

Thank you for posting back. 

 

Use the troubleshooting tool in Windows

Run the audio troubleshooting tool in Windows to automatically fix common audio recording and audio playback problems with your computer.

  1. In Windows, type find and fix audio into Search, or right-click the speaker icon  on the taskbar and select Troubleshoot sound problems.

  2. Select Find and fix audio playback problems or Find and fix audio recording problems from the Search results.

  3. Click Next.

  4. Select the device you want to troubleshoot, and then click Next.

  5. Wait while the troubleshooter detects problems and makes changes (or prompts you to make changes).

    The troubleshooter detecting audio problems

  6. When the troubleshooter is done, the Troubleshooting has completed page displays, listing any problems found and what changes were made to the computer.

    NOTE: For detailed information about the troubleshooting, click View detailed information in the troubleshooter window.

    Troubleshooting completed

  7. Click Close.

  8. If a recommended action displays, select Apply this fix, or Skip this step to continue to search for other problems.

Test for sound. If the audio problem persists, 

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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