flat sound with no bass

[Akash1321]

when i connect my headphones or any other 3.5mm devices the sound will be flatten and doesnt have any bass if anyone know the solution for this please tell me

[Raj_05]

Hi @Akash1321,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're experiencing a sound flattening issue with your Victus by HP Gaming Laptop when using headphones or any other 3.5mm audio devices, where the bass is not noticeable. Here are a few potential solutions to try.

Check Audio Settings in the Sound Control Panel:

• Right-click the speaker icon in the taskbar and select Sounds.
• In the Playback tab, select your headphones or audio device, then click Properties.
• Go to the Enhancements tab and check the box for Bass Boost or any other enhancement settings (like Virtual Surround or Equalizer). Click Apply.

Update or Reinstall Audio Drivers:

• Visit HP’s website or use the Device Manager to check for any updates to your audio drivers. Outdated or corrupted drivers could affect audio quality.
  • Right-click Start > Device Manager > Sound, video and game controllers.
  • Right-click your audio device and select Update driver or uninstall it and restart the laptop for automatic reinstallation.

Adjust Equalizer Settings in Your Audio Software:

• If you are using software like Realtek Audio Manager or Dolby Audio, try adjusting the equalizer settings to enhance bass and sound depth.
• In Dolby Audio (if installed), go to the Sound tab and use the bass boost feature or try setting it to Music or Movies for better bass response.

Disable Audio Enhancements (for testing):

• Sometimes audio enhancements can cause issues. In the Playback tab of the Sound Control Panel, go to Properties for your device, and under the Enhancements tab, try disabling all enhancements to see if that restores the bass.

Check the Headphone Jack and Cable:

• Make sure there is no dirt or debris in the headphone jack. A loose or partially connected 3.5mm cable can also result in poor sound quality.
• Try a different pair of headphones or audio devices to rule out issues with the headphones themselves.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support