headphone problem

[shubham9710]

Sir , on inserting headphone on my hp laptop i can hear sound from both laptop and headphone simultaneously..How can the problem be fixed so that i can hear from headphone only..

[Echo_Lake]

@shubham9710

Welcome to HP Forums,  

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

I see that the Speaker & Headphones work at the same time, 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• When was the last time it worked fine?
• Have you made any hardware/software changes?
• Have you tried any troubleshooting steps?
• Did this happen after a recent window or software update?
• Have you tried with different headphones or earphone?

While you respond to that, I recommend you to perform the following steps to isolate the issue and arrive at a fix:

Check the 'Disable front panel jack detection' option: 

1. Double-click on the Realtek HD Audio manager system tray icon 

2. Click on small folder icon  

3. Check that the 'Disable front panel jack detection' tick box is unticked. 

4. Now insert the jack plug of either a microphone or headphones into the corresponding front panel socket of your computer. 

5. If you now see the message 'Information: A jack has been plugged in', then you do not need to change this setting as your system has an HDA compatible front panel. 

6. If you do not see this message, then click on the small folder icon again and tick the 'Disable front panel jack detection' check box. 

If any of the above options are unavailable, install the latest drivers for you audio adapter and then try again: Click here for the drivers 

Hope this helps! Keep me posted for further assistance.

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Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!