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12-14-2022 04:37 AM
the drivers that I download are deleted, the site does not see my operating system and does not want to load, I wait about 10 minutes, nothing happens, my laptop (Victus) is windows 64/bits, I ask for help
12-14-2022 09:45 PM
Sorry to hear that you are having problems ... I would like to help you.
Let me check your basic system configuration before we continue ...
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/screenshot/paste following key/value pairs:
( equals HP product number (p/n) )
(2) Please report back
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