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‎07-15-2020 07:06 PM

HP Recommended
Product: HP spectre x 360 15T
Operating System: Microsoft Windows 10 IOT

hello, I have a HP spectre x 360 15T I am trying to connect my bluetooth headphones but it will not see it, I checked another computer and its found so I'm not sure why its not recognizing it. 

settings-> bluetooth devices-> turned on both bluetooths , nothing comes up on the list except other tvs 

16 people had the same question
1 REPLY 1

‎07-18-2020 02:21 PM - last edited on ‎07-11-2023 07:17 AM by

HP Recommended

@marussi

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

To turn on the Bluetooth feature on your HP laptop follow these easy steps:

  1. Click Start.
  2. Click on Control Panel.
  3. Click on HP Wireless Assistant.
  4. Find Bluetooth from the list of wireless connections and click on it.
  5. From the Bluetooth menu, make sure that the feature is turned on.

Click here to know more about Connecting a Bluetooth Device (Windows)

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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