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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- hp envy microphone showing as unplugged - how can i turn on...

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10-16-2020 03:53 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
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Restart your computer.
If the problem persists, continue using these steps.
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In Windows, search for and open Device Manager.
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If there is no Imaging devices category listed, select Action, then Scan for hardware changes.
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If Device Manager does not recognize the webcam after the scan, use Microsoft System Restore to go back to a time when the webcam was working properly.
If problems persist, the webcam might have become unplugged internally, and the computer might require service to correct the issue.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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