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‎07-28-2023 08:13 AM

HP Recommended
Product: HP ENVY 13-ay1000 x360 Convertible PC (3T486AV)
Operating System: Microsoft Windows 11

My hp envy speakers volume gets low if I remove the laptop from charging and as I connect the charger the volume increases automatically and works fine. Windows is also up to date and I had also updated the drivers and uninstall and reinstall them but the problem still persist I had bought this laptop 2 days ago only and it's giving this kind of issues. Please resolve my issue.

1 REPLY 1

‎07-31-2023 06:10 AM

HP Recommended

Hi @Dc210703 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issues.

 

Kindly refer to the steps on this link to update BIOS and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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