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Microsoft Windows 11

hp laptop 15s-fq5202tu microphone not working

1 REPLY 1
HP Recommended

Hi @SANGITAPADHY 

 

go to the device manager, then click on Sound, video and game controllers, uninstall the Realtek driver, it will ask if you want to remove the software, check the box, accept and then restart the device, then install the next sound driver.

 

https://ftp.hp.com/pub/softpaq/sp154501-155000/sp154998.exe

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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