hp pavilion g6 internal speaker problem

[shuvo2014]

i am facing strange probem in my hp pavilion g6 2305tx notebook after installing windows 10 x64 redstone (1803) version.External speaker & headphones works fine but when i play any audio/video file internal speaker makes rattling harsh sound. unlke windows 10 2017 version its idt dolby sound configiraion option is not not workig in control panel.

In previous version of windows 10 that is windows 10 2017 version in control panel i could see idt dolby sound control panel where i can cuestomise sound effect such as live / rock etc and in 2018 version of windows 10 i can not see this options . How can i get updated driver or how can i fix internal speaker issue pls hep me to survive.

[DavidPK]

Hi,

Try the IDT HD Audio Software package below and see if there's any improvement.

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

When the installation has completed, restart the notebook.

Regards,

DP-K

[shuvo2014]

After installing the driver as you have sent the link. now some audio/video file runs with out any problem but some runs still with rattling noise. But external usb Astrum Speaker works fine.So sholud i replace internal speaker?what will be possible price?

[DavidPK · Accepted solution]

Hi,

The part number you need for the right and left speakers is 681821-001 so I'd try searching places like Ebay etc.

The maintenance & service guide for your notebook is on the following link - see Page 60.

http://h10032.www1.hp.com/ctg/Manual/c03593126

Regards,

DP-K