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- HP Community
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- i don't see a jack for an external microphone - hp notebook ...

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11-24-2015 02:43 PM
Hi, I need some help. I'm trying to connect an external mic but I think the jack only works for headphones.
I have an HP Pavillion 17 Notebook PC and the model number is E4W31UA#ABA. Do I just need to get a new mic that supports USB? Thank you in advance.
@anthony82 wrote:Hello kish02,
You are looking for the specs on your laptop.
The jack is usually designed for mic / headphones.
Please post your product and model number.
You can find this information by holding the FN key and pressing the ESC key.
I should be able to find your manual and tell you for sure.
Have a good day.
11-24-2015 02:57 PM
Hi,
Your machine has Audio-out (headphone) jack/Audio in (microphone) jack on the left hand side, next to the SD card reader. Unfortunately you can only Connect optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only
devices.
Your option to buy USB microphone (or similar) is the way to go.
Regards.
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09-13-2016 04:14 PM
My mic and headset are no longer of use to me because someone thought it was a good idea to no longer allow for a mic jack. What possible advantage is that supposed to give to customers? Isn't that who you're supposed to be accomodating. Sorry I bought your machine. I won't buy your product next time.
05-22-2017 08:27 AM
I had this problem aswell. Today I just got my new headset. I opened it and the cord leads up to two cords which you connect to your headphones, and microphone jack. I couldn't find the hole for the microphone. I have a HP Pavilion Notebook, the product number is N5R49UA#ABA. I'm very confused, can somebody please help?
05-22-2017 05:43 PM
Thank you for joining HP Forums.
I'll be glad to help you 🙂
As I understand you can't find the microphone port on your PC,
No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:
Did you check your user guide or product specifications?
If you haven't, Click here to view the same as the Audio interface on your PC has a Headphone-out/microphone-in combo jack, which means you will need to use a headphone that works on a combo jack to resolve this issue.
Let me know how that works out, keep me in the loop and Good luck! 😉
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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