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‎10-14-2022 11:38 AM - last edited on ‎10-14-2022 01:36 PM by Retired

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Need help with new Audio driver update for HP laptop.if there is any  recent drivers  for this laptop in increasing  sound  not just only for you tube  but for all  sound in this laptop [Personal Information Removed]

Category:
1 REPLY 1

‎10-14-2022 01:08 PM

HP Recommended

Hello @frank250 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration before we focus on the sound driver ...

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Start Windows <Device Manager>

- Expand <Sound, video and game controllers>

--->>> Send screenshot

 

(3) Please report your results

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