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HP Pavilion 16 inch Laptop PC 16-ag0000 IDS Base Model

i have this new problem where the audio seems quieter than usual and then taking a closer look and using the diagnostics my left speaker works just fine but my right speaker is super quiet even when shutting off any and all audio affects and turning on and off mono audio i tried all the stuff in there and scanned for issues i rolled back drivers no fix i re installed new audio drivers no fix please help EDIT: finally fixed it idk how to remove this post but to any others with  this problem as the very last thing to do before i had to ship this off for repairs go to device manager and find your audio under sound video and game controllers and weather its intel or realtek uninstall it or the drivers completely rather then rollback and up date it it should give you a notice/warning about it continue after uninstalled then restart your pc it will auto install it all over and boom worked for me and that was the last thing left for me to try

1 REPLY 1
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Hi @Max_m1 

 

Welcome to the HP Support Community!

 

Thanks for posting your query!

 

Glad to hear you found a fix! Sometimes fully uninstalling and letting Windows reinstall drivers is the best way to clear out hidden issues. 

 

Your troubleshooting method—going beyond just updating or rolling back—will definitely help others with similar problems.

 

If you ever run into another issue, feel free to ask. Always happy to troubleshoot with you!

 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution!  It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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