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- HP Community
- Notebooks
- Notebook Audio
- in driver download page doesnt support my laptop anymore
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11-27-2024 10:54 AM
Hi @ㅇㅇㅇ,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It sounds like you're unable to access the driver download page for your HP ENVY 13-inch laptop, especially for the B&O sound driver and other necessary drivers.
Here's how you can proceed:
Visit HP Support Site
Even if the direct model page doesn't work, you can try searching for your laptop using its product number (which can usually be found on the bottom of the laptop or in the system settings).
- Go to the HP Support page.
- Enter your laptop's model number or product number.
- Look for the drivers section and select your operating system to find the necessary drivers, including the B&O audio driver.
Use Windows Update
Sometimes, Windows can automatically find and install missing drivers, including sound and system drivers:
- Go to Settings > Update & Security > Windows Update > Check for Updates.
- If Windows detects any missing or outdated drivers, it will try to update them.
B&O Audio Driver Search
If you only need the B&O sound driver specifically:
- Try searching for "Bang & Olufsen (B&O) audio drivers for HP ENVY 13" in a search engine.
- Alternatively, you can try looking on community forums or third-party sites that specialize in drivers (but ensure the site is reputable to avoid malware).
Driver Software Tools
You could also use tools like Driver Booster or DriverPack Solution to scan your system for missing drivers and automatically install the latest versions.
Manually Locate Specific Drivers
If you know the exact driver model (like "Realtek Audio Driver for HP ENVY"), you could search for it directly on trusted websites or repositories.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support