internal speakers are not working properly(left side speaker completely not working)

[punithgr]

HI SIR ,

THIS IS PUNITH KIRAN,

FROM LAST TWO DAYS MY LAPTOP SPEAKERS ARE NOT WORKING PROPERLY.

RIGHT SPEAKER:IF I INCREASE VOLUME ABOVE (50+) IT IS NOT WORKING.

LEFT SPEAKER:IT IS COMPLETELY NOT WORKING.

HERE, I AM ENTERING MY LAPTOP DETAILS,

MODEL NAME:m6-aq005dx

HP ENVY *360 m6 Convertible PC

(removed content)

P/N:W2K41UA#ABA.

I REQUSTING YOU TO HELP .

[The_Fossette]

Hi @punithgr

Welcome to the HP Forums!

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

I reviewed your post and I understand that the speakers are not working correctly on your computer.

I’d love to help!

I would like to know whether you have performed any troubleshooting before posting this issue. When was the last time the speakers were working fine?

Meanwhile, follow the steps in the below article and check if it helps.

http://hp.care/2mQhYsY

Let me know how it works and you have a good day ahead.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.

Take care!

Cheers!

[punithgr]

There is use .
I did all the steps given. But there is no result.

[sandytechy20 · Accepted solution]

@punithgr

Thanks for the reply.

I appreciate your time and effort.

It seems to be a hardware issue.

I request you to contact HP Phone Support for further assistance on this.

Cheers.