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‎03-15-2020 04:42 AM - edited ‎03-15-2020 04:46 AM

HP Recommended
Product: 15t-dw100
Operating System: Microsoft Windows 10 (64-bit)

 f6 botton  light  is not working i have tried methods like enabling, disabling  and uninstalling audio driver please i need a solution

1 REPLY 1

‎03-17-2020 08:46 AM

HP Recommended

@gauravgprabhu Welcome to HP Community!

 

I understand that the F6 mute button is not working.

 

Do not worry. I will try to fix the issue.

 

Please perform the below steps and check.

  1. Open Device Manager
  2. Expand Sound, video and game controllers
  3. Right-click and uninstall your computer's existing audio driver.

Please click to download the audio driver.

 

You can also have the HP Support Assistant automatically recommend the latest updates for your computer.

 

If the issue still persists, please perform the system reset and check.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

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