06-14-2019 08:01 AM
06-16-2019 03:16 PM
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Please try the steps mentioned below.
Right, click or hold tap on the Volume Control icon.
Left click or tap on the “Recording Devices” feature from the menu that pops up.
Right-click on an open space in the “Recording” box and left-click or tap on the “Show Disabled devices” feature.
Right-click again in the “Recording” box and check the “Show disconnected devices” feature as well.
Now in the Recording menu, you will have more icons like External Microphone, Internal Microphone Array, and Stereo Mix. You will need to right click on them and left click on the “Enable” option for each one.
Right-click on the ” Internal Microphone Array” icon and set it to default for the “playback” feature and also set it as a default communication device.
Left click or tap on the “Apply” button in order for the changes to take effect.
Note: If after choosing the Apply button the system stops responding you will have to close the window and try again only this time set the playback feature as default then save your changes and only afterward set it as default communication device.
Right, click or hold tap on “Internal Microphone Array”.
Left click or tap on the “Properties” feature.
Left click or tap on the “Effects” feature.
Check the box next to the “Disable System Effects” feature.
Left click or tap on the “Apply” button again.
Right-click or hold tap on the “Volume Control” icon and left-click or tap on the “Playback Devices” feature.
Right-click on the “Speakers” icon and set it as “default device” and also “Default Communication device” for the system.
Left click on the “Apply” button after you are done.
Right-click on the speaker icon in the bottom-right part of the screen and choose Recording devices.
In the “Levels” tab make sure that “Microphone” and “Microphone Boost” are set to the maximum, you can do that by sliding them to the right until the first one shows 100 and the boost is set to +30.0 dB. Then click OK.
In the “Enhancements” tab (if found), make sure to uncheck the “Disable all sound effects” checkbox.
Now visit the “Advanced” tab too and make sure to uncheck the “Allow applications to take exclusive control of this device” checkbox and click “OK“.
Refer this article to further troubleshoot microphone issues with your PC.
If the issue still persists try uninstalling the audio driver from device manager and install the latest audio drivers, Bios and Chipset drivers on your PC.
- Right-Click on start button> click device manager> expand sound video and game controllers>then select the sound drivers and right-click on it and uninstall the audio drivers. Then check the box delete the software for this device.
- Then restart the computer and update the bios, chipset and audio drivers from this link and follow the on-screen instructions.
- Then check if the situation has been corrected.
Let me know how it goes for further assistance!
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