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‎12-23-2018 03:15 AM

HP Recommended
Product: probook 650 G1
Operating System: Microsoft Windows 10 (64-bit)

I have very low audio after i did upgrade my probook to a SSD 500GB hard drive and switch to window 10.

I do have audio but even at 100% volume its very hard to hear the sound before the upgrade the sound was very good and with a high audible volume at 100%.

 

Are there special drivers requested that aren't  in the windows 10 package?

 

Thanks for any help,

Michaël.

2 REPLIES 2

‎12-23-2018 03:35 AM

HP Recommended

@Michael111185

 

Please download and install

 

   http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

 

Regards.

BH
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‎12-23-2018 03:45 AM

HP Recommended

Hi,

I can't use this driver.

If i want to instal it i have a error message see picture:error message.png

Best regards Michaël.

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