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‎07-28-2022 10:06 AM

HP Recommended
Product: HP EliteBook 830 G6 Notebook PC
Operating System: Microsoft Windows 11

A BIOS update was pushed through at work.  Since the BIOS update, my microphone is gone.  I can't seem to find any way to reinstall it.  
Interestingly, when the support technician for work was checking the BIOS updates available, this version (the G6) does NOT have a certified BIOS update for it.  Perhaps this is the reason why.  Nonetheless, I need the issue fixed.  Very hard to do work

Category:
1 REPLY 1

‎07-28-2022 10:17 AM

HP Recommended

Hello @BigDog63 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Install/Update

Conexant USB Audio Driver for Docks

1.31.36.37 Rev.A17.0 MBJan 3, 2020Download

Realtek HD Audio Driver

13.9247.4880.99 Rev.Q441.3 MBOct 25, 2021Download

 

(2) Reboot and test again ...

(3) Please report your results

 

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