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microphone is extremely static.
12-09-2020 06:10 PM

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When I use zoom or teams my mic is extremely static. I can hear fine but the other members of the meeting reports that they cannot hear me, there being a lot of static.
12-21-2020 11:54 AM

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I reviewed your post and I understand that the microphone is not working correctly.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the below steps and check if it helps.
1. Run Audio Troubleshooter
- Launch Troubleshooting by typing and clicking “Troubleshooting” in Windows search.
- Click on "Playing Audio".
- Follow the on-screen instructions.
2. Check if microphone isn't disabled.
- Right click on the Volume Icon on the taskbar, select "Recording Devices".
- Click on "Show disconnected devices", and "Show disabled devices".
- Select on Microphone, click on "Properties". If it is disabled, enable it.
- Once enabled, set Microphone as default audio input device.
3. Check if microphone isn't muted.
- Right Click on the Volume icon on the taskbar, select "Volume Mixer".
- On the Microphone slider, slide it up to 100%.
4. Boost sensitivity of Microphone
- Right Click on the Volume icon on the taskbar, select "Recording".
- Double click on Microphone.
- Open the Levels Tab, move the Microphone boost slider up to check audio.
5. Disable enhancements
- Right Click on the Volume icon on the taskbar, select "Recording“, Double
click on Microphone.
- Open the Enhancements / Effects Tab.
- Check "Disable All Sound / System Effects“. Click Apply, OK, test the Microphone again.
6. Change format of the Microphone
- Right click on the Volume Icon on the taskbar, select "Recording Devices".
- Double click on Microphone.
- Go to the Advanced Tab, choose any of the 16 bit options on the list.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
12-25-2020 05:02 PM

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Thank you very much for the feedback. Unfortunately, none of the proposed solutions has had an effect on the static. Any other suggestions?
Appreciated.
12-27-2020 02:45 PM

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Follow the steps in the below article and check if it helps.
https://support.hp.com/in-en/document/c03421813
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee

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