microphone not working on windows 11

[KellyKelz]

my microphone does not work. how do i fix this

[VikramTheGreat]

Hi @KellyKelz,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

t sounds like the microphone on your HP laptop might be experiencing hardware or driver issues. Here are some steps you can follow to troubleshoot the problem.

Check Device Manager:

1. Right-click on the Start menu and select Device Manager.
2. Look for Audio inputs and outputs, and expand the section.
3. See if your microphone is listed. If it is, check if there's a yellow triangle indicating a problem.
4. Right-click on the microphone and select Update driver. Choose Search automatically for updated driver software.

Enable the Microphone in Privacy Settings:

1. Open Settings by pressing Win + I.
2. Go to Privacy & security and then Microphone.
3. Ensure that Allow apps to access your microphone is turned on.
4. Check the list of apps to make sure the ones you want to use the microphone with have permission.

Check Sound Settings:

1. Right-click the sound icon in the taskbar and select Sounds.
2. Go to the Recording tab.
3. If the microphone is listed here but not showing as active, right-click on it and select Enable.

Run the Audio Troubleshooter:

1. Open Settings by pressing Win + I.
2. Go to System and then Troubleshoot.
3. Click on Other troubleshooters.
4. Run the Recording Audio troubleshooter and follow the prompts.

Reinstall Audio Drivers:

1. Open Device Manager as described above.
2. Expand Audio inputs and outputs, and right-click your microphone.
3. Select Uninstall device and confirm.
4. Restart your laptop, and Windows should automatically reinstall the drivers.

I hope this helps.

Take care and have a good day.

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VikramTheGreat

HP Support