microphone not working

[MVS1961]

Microphone not working

[VikramTheGreat]

Hi @MVS1961,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

We understand that the microphone on your HP Notebook is not working. Please follow the steps below to resolve the issue.

Step 1: Check Microphone Hardware

• Ensure the microphone is properly connected (if external). 
• If it has its own power or volume control, make sure it is turned ON, and the volume is set to mid/high level. 
• Try connecting the microphone to a different port or another device to confirm it is working. 

 

Step 2: Update Audio Driver

1. Connect your PC to the internet. 
2. Open Device Manager. 
3. Expand Sound, video and game controllers. 
4. Right-click your audio device → Update driver. 
5. Select Search automatically for drivers and install updates if available. 

Step 3: Run Windows Update

1. Search for Check for updates in Windows. 
2. Install all available updates, including Optional updates. 
3. Restart the computer after installation. 

Step 4: Run Audio Troubleshooter

1. Open Control Panel → Troubleshooting. 
2. Click Other troubleshooters. 
3. Run the Audio troubleshooter and follow the on-screen steps. 

HP Source Guide: HP PCs - Microphone troubleshooting (Windows 11) | HP® Support

I hope this helps.

Take care and have an amazing day!