microphone

[LJL10]

Does anyone know if my HP laptop has a built in microphone.  And if it does how do I get it set up. The system says no devices found

[Garp_senchau]

@LJL10, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

The HP Laptop PC 15s-fq2000 (2D118AV) typically comes equipped with a built-in microphone. If your system is indicating that no devices are found, there could be a few reasons for this issue, which include drivers not being installed properly, settings being misconfigured, or hardware disconnections. Here’s how you can troubleshoot and set up the built-in microphone:

Steps to Check Microphone Settings

Check Hardware Connection:

• Ensure that your laptop's microphone isn't muted via any physical switches or settings on the laptop itself.

Verify Microphone in Sound Settings:

• Open the Settings on your laptop from the Start menu.
• Navigate to System > Sound.
• Look under the Input section to see if your microphone is listed. If it is not, it may indicate that the drivers are not installed.

Update or Reinstall Audio Drivers:

• Go to Device Manager (you can search for it in the Start menu).
• Expand the section Sound, video and game controllers.
• Right-click on your audio device and select Update driver.
• Choose the option to search automatically for updated driver software.
• If that doesn’t work, you might want to uninstall the device and restart your laptop to allow Windows to reinstall the drivers automatically.

Check Privacy Settings:

• In Settings, go to Privacy > Microphone.
• Make sure that Allow apps to access your microphone is turned on.
• Ensure that the specific apps you want to use with the microphone are allowed access.

Run Windows Troubleshooter:

• In Settings, navigate to Update & Security > Troubleshoot > Additional troubleshooters.
• Select Recording Audio and run the troubleshooter to see if Windows can automatically fix the issue.

Additional Configuration

• If your microphone starts showing in the Sound settings, you can test it by speaking and checking the input levels.
• You can adjust levels by clicking on Device properties under Input settings in the Sound menu.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

[LJL10]

Thank you for your detailed suggestions. I had tried most of them previously, but worked through your list systematically.  The finally step if reinstalling drivers, (using Nortons driver update utility) was sussessful.

[Garp_senchau · Accepted solution]

@LJL10, Thanks for letting us help you out! If you're all set, please mark this post as 'Accepted Solution' so I can do a virtual happy dance! 

If you need anything else, I'm all ears (or rather, all text). Just let me know! 

You're awesome, and I'm honored to have been your go-to guide today! 

Stay fantastic, and have an amazing day ahead! 

Regards,