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- HP Community
- Notebooks
- Notebook Audio
- missing beats audio driver after latest windows 10 update

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02-28-2018 11:37 AM
Hi,
I lost my beats audio driver after the latest windows 10 update. does anyone know how to re install it? I have an HP dv7-6163us laptop.
Thanks
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Accepted Solutions
02-28-2018 11:48 AM
Hi,
Download and install the IDT HD Audio software package on the following link.
http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe
When the reinstallation has completed, restart the notebook.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
02-28-2018 11:48 AM
Hi,
Download and install the IDT HD Audio software package on the following link.
http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe
When the reinstallation has completed, restart the notebook.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
03-01-2018 03:53 AM
You're welcome
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP