mute button is working, but mute led is not turning on

[priyanshsaxena]

well my mute button is working fine but the light did not turn on, though the mute button still muted. I have no clue if the light is busted or something . I have no idea what to do i dont know either whats wrong with it help me

[Anand_Andy]

Hi @priyanshsaxena,

Welcome to the HP Support Community

I understand you are facing an issue with your  HP Pavilion Gaming - 15-Ec1050ax. Not to worry I will help you to get a resolution to resolve the issue.

 Let's perform a hard reset:

• Power off the laptop.
• Disconnected AC adapter from the laptop.
• Press and hold the power button for 15 seconds.
• Reconnect the battery and plug the AC adapter.
• Power ON the laptop and check.

If the issue persists, then please follow the steps mentioned in this document: HP Notebook PCs - Audio Mute Button and Task Bar Mute Are Not Working

Hope this helps! Keep me posted. 

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