mute light is not glowing

[K4rth1k]

this is not the first time but it happened many times the light on f6 for my laptop is actually good at physical condition but there is some kind of issue with the software I had to reinstall windows to get this fixed but I don't want that there must be some solution to fix the issue with the mute light please help me 

if you dint got the above information clearly -> my problem is mute light on f6 button is not working {thechnical fault}

[The_Fossette]

@K4rth1k

Welcome to the HP Support Community!

I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

• What is the product number of your computer?
• Is the mute button working when you press it? (Regardless of the light)
• Have you made any software or hardware changes on the computer? 

Look forward to hearing from you and you have a great day!

Take care.

Cheers!