my Chromebook vol. control and my blue tooth will not work??

[bucky845]

help

[VikramTheGreat]

Hi @bucky845,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

That sounds super frustrating, especially when basic things like volume control and Bluetooth stop working on your Chromebook. Let’s try a few easy steps to get you back on track:

Try This First: Simple Reset

1. Do a Hard Reset (won’t delete anything):
   • Press and hold the Refresh 🔄 key + tap the Power button once.
   • When the Chromebook restarts, let go.
     
      
2. Check Bluetooth:
   • Click the clock in the bottom-right.
   • Look for the Bluetooth icon — is it missing or greyed out?
     • If missing, it could be a software or hardware issue.
     • If it’s there, try turning it off and back on.
       
        
3. Volume Buttons Not Responding?
   • Try adjusting volume from the taskbar (bottom-right speaker icon).
   • If that works, the physical volume keys may need a keyboard reset.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support