• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-18-2023 05:04 AM

HP Recommended

Hello,

     My HP G60 laptop refused to speak out after i formatted it to Upgrade from Windows 7 to 10. I have through Device Manager attempted solving the problem both Online and offline. My troubleshooting skills seems not to be good enough. Kindly help me out. Thank you.

Category:
1 REPLY 1

‎08-18-2023 06:37 AM

HP Recommended

Hi:

 

Try this workaround for that if your notebook has 4 GB of memory...

 

A problem with the Conexant audio means that you may hear no sound in Windows 10 even though everything appears to be working correctly.

 

Microsoft suggests running msconfig.exe, and then click on the Boot tab.

 

Click the Advanced options button, check the Maximum memory box, and set the value to 3072.

 

Restart the PC, and the audio should be working again.

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.