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‎09-18-2022 07:42 PM

HP Recommended
Product: HP Spectre x360 Convertible Laptop PC 15-eb1043dx
Operating System: Microsoft Windows 11

My microphone stopped working during a zoom meeting on Wednesday and it hasn't been working since. I've tried checking the privacy, troubleshooting, uninstall/reinstall driver, updating the BIOS and nothing work. 

1 REPLY 1

‎09-19-2022 12:20 AM

HP Recommended

Hello @vnguyen1217 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) In most cases, the simplest solution:

 => Use Windows Restore to return to the restore point (date) >>> before <<< the error occurred.

 

https://www.windowscentral.com/how-use-system-restore-windows-11

See section < How to undo changes using System Restore on Windows 11 >

 

(2) Please report your results

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