cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
LeWaddler
New member
2 0 0 0
Message 1 of 4
962
Flag Post

my airpods pro won't connect to my HP Envy laptop

HP Recommended
envy
Microsoft Windows 10 (32-bit)

My airpods pro paired successfully but it won't stay "connected".  So I can't listen use the airpods as an audio device...it won't stay connected!  I tried to re-connect, re-paired and the result is always the same.  It only stay "connected' for 3 seconds.  Help.

 

3 REPLIES 3
praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 328 396
Message 2 of 4
Flag Post
HP Recommended

Hi@LeWaddler, Welcome to the HP Support Community!

 

the AirPods combination is not tested by HP. So, the functionality is not guaranteed.

 

connecting via Bluetooth should work.

 

             

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

Was this reply helpful? Yes No
sarahsmithbarry
New member
2 2 0 0
Message 3 of 4
Flag Post
HP Recommended

This did not solve the issue. The bluetooth recognizes the pods as paired but only stays connected for about 3 seconds before it goes back to displaying "paired" rather than "connected." I have posted a screen shot below before you tell me to uninstall and reinstall in device manager. Already done. Did not fix it.

Was this reply helpful? Yes No
sarahsmithbarry
New member
2 2 0 0
Message 4 of 4
Flag Post
HP Recommended

Screenshot.png

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation