my audio is very low after a windows update.

[BadMoon241]

 After a windows update, my IDT High Definition Audio CODEC does not work on my laptop. It says part of the driver is missing & also says it is a CODE 10. I have done EVERYTHING I know to fix this problem. I also don't think I have the realtek driver on my laptop either. Please help me if you can resolve this. THANK YOU.

[Fanordi]

Hello, it is possible you have a driver update with the Windows Update, or just a Windows Update blocking your device.. So I recommend to you try this for uninstall this updates and block it after: 

How to Uninstall and Block Updates and Drivers on …

If you don't find he good update you can try to restore your PC to this state before this update:

How to restore Windows 10 to the previous state …

[Paul_Tikkanen]

Hi, @BadMoon241 

If your notebook has the IDT audio chip, see if installing this W10 IDT audio driver from a newer model notebook, and restarting the PC, restores the sound quality.

6.10.6492.0 Jul 17, 2015

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

[BadMoon241]

This is what I got when I tried to install it.

_ExitError: Error=FeatureMoveData #1 failed. Feature={IDTAudioDriver} Component={Driver} File={C:\ProgramFiles\IDT|wdm\}Error Number={2147024713}

I have no idea what this means.

[Paul_Tikkanen]

Me either.

I have never come across that error before.

The driver either installs, or you get a message that this platform is not supported by the driver.