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- HP Community
- Notebooks
- Notebook Audio
- my new HP Laptop has an out of date sound driver.

Create an account on the HP Community to personalize your profile and ask a question
03-13-2020 05:53 PM
I am trying to update the sound drivers for my new windows 10 HP notebook and I keep getting a failure notification
I noticed someone else had the same problem but there was I was unable to find the solution.
03-16-2020 02:24 PM
@Grumpy758 Greetings from the HP Community!
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
Meanwhile, where did you get the driver from? was it the HP support assistant?
Or did you get it from the HP website: click here to find and install the latest drivers from HP, if you didn't look for it here.
Refer to this article for more details: click here
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.