no audio output device is installed

[alvin0697]

suddenly my laptop has no sound

there's a red x besides the audio icon and it says "no audio output device is installed"

I've tried everything I found on the internet to solve this problem, uninstalling, restarting, etc. 

I also try reinstalling the intel graphics driver like an expert suggests in another forum board

it's still not working and I can't install it manually

 

please someone help me, I really need the audio working for me to do my work

[banhien]

@alvin0697

That probably due to Windows updates. Re-install driver should help. Please try

(a) Download the following driver and save on your computer,

    https://ftp.hp.com/pub/softpaq/sp89001-89500/sp89052.exe

(b) Go to Device Manager, Sound to uninstall sound driver and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.

Regards.

[No10-san]

Do you mean the driver from the "other devices" or the driver from the "sound, games etc"?

[alvin0697 · Accepted solution]

Apparently the problem was caused by the latest windows update, and some of my friends are also affected.

My friend and Microsoft Supports gave me this fix https://support.microsoft.com/en-us/help/4026994/windows-10-fix-sound-problems 

I did that to the intel high definition audio that has the exclamation mark on it.

the high definition audio device stated in the fix is under microsoft tab

[FenXas]

https://www.techworm.net/2018/10/no-audio-output-device-is-installed.html

[Winchee]

i cannot enter the page and can u send it again? because when i click the website its show error there... thx!!