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HP Recommended
Microsoft Windows 11

No sound from my pc HP ENVY 360

 

1 REPLY 1
HP Recommended

@Sylvia67 

 

Pease try a clean install Audio driver

 

1. Download https://ftp.hp.com/pub/softpaq/sp131501-132000/sp131797.exe

                 and save on your computer
2. Use Device Manager to uninstall audio driver (if any),
3. Reboot machine,
4. Install downloaded file above,
5. Reboot machine.

Hope this helps.

 

Regards

BH
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