old hp notebook audio driver

[AndyDesu66]

Whats up guys,
I've got a hp pavilion dev4, core 2.

My problem is with audio drivers, so, after a energy break, the system could not start properly, I had to restart and delete everything.
Now the hp assistant app says it is un-pluggled.
Does anybody know where to download it or other way?

[Paul_Tikkanen]

Hi:

Please provide the full model number or product number of your notebook.

Use this guide to find that information.

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

[AndyDesu66]

Here it is, I'll wait your answer

[Paul_Tikkanen]

Hi:

The info you provided doesn't help.

I need the product number from your notebook that is arranged something like this...5ES85EA#ABA

[AndyDesu66]

Product number: NM039UA#ABA

[Paul_Tikkanen · Accepted solution]

Hi:

You have a dv4-1283cl notebook.

Your notebook is not supported by HP for W10 since it was made prior to August 2013, which means that no W10 drivers were ever released for it.

To further complicate matters, your notebook has the IDT audio chip for which many of those IDT codecs do not work in W10.

The only suggestion I can offer would be to try this W10 IDT audio driver from a newer model notebook and restart the PC.

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe 

If that doesn't work you can try the W7 driver, but I doubt that will work on W10.

https://ftp.hp.com/pub/softpaq/sp45001-45500/sp45211.exe 

[AndyDesu66]

wow, it worked just perfect ! Thank you sooo much 🙂

[Paul_Tikkanen]

You're very welcome.

Lady luck was with you! 😊