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HP Recommended
Hp Pavilion Notebook
Microsoft Windows 10 (64-bit)

Bonjour

Je rencontre un souci depuis 2 jours avec le micro de mon HP Pavilion Notebook (n° de produit :1NB99EA#ABF ) ( n° de série : [edited] ) ( Windows 10 Famille 64 bits Version: 18363.720 ).  Il ne fonctionne plus.

J'ai tout vérifié (vérification audio, activation etc...) et tout est ok.

Je suis allé dans les "Paramètres" puis "Son". Aucun problème n'est détecté mais le test du microphone ne fonctionne pas (la barre ne bouge pas).

L'enregistreur vocal ne fonctionne pas non plus.

Lorsque je mets Skype ou Facebook Mesenger, seule la caméra fonctionne.

Pouvez-vous m'aider ?

Merci pour vos réponses.

1 REPLY 1
HP Recommended

@frana46

 

Hello,

 

Thank you for visiting our English HP Support Community.

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Or, if you prefer, you can visit the HP Support Languages, to find the support channel for your region.

 

Thank you for your understanding.

 

 

I work on behalf of HP. 

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