"A Conexant audio device could not be found" message when I boot up.

[thelighthouse]

All the solutions tell me to launch  Services, log on as administrator and disable CxUtilSvc. I already did that. In fact I not only disabled CxUtilSvc but I somehow deleted it because it no longer shows in Services.

The message still appears. Any ideas?

[banhien]

@thelighthouse 

How Conextant audio is in the picture because the series does not support that at all

          https://support.hp.com/au-en/drivers/hp-14-cf0000-laptop-pc/20395769

My suggestion is to perform a clean install audio driver

1. Download https://ftp.hp.com/pub/softpaq/sp111001-111500/sp111460.exe

                       and save on your computer
2. Use Device Manager to uninstall audio driver (if any),
3. Reboot machine,
4. Install downloaded file above,
5. Reboot machine.

Hope this helps.

Regards

[thelighthouse]

I did the above but I continue to get the same message. Are there other steps I can take?

[banhien]

@thelighthouse 

Re-install Windows 10 may help. Please

1. Download and save Windows 10 ISO from

                  https://www.microsoft.com/en-us/software-download/windows10

2. Mount ISO file and run setup

         

3. Follow on screen instructions (remember to keep user files and apps0

4. Run Windows update a few times (not in one go).

Regards.

[thelighthouse]

Grrrrrr. I did the above and continue to receive the same notification following the re-installation and several updates.  Am I the only HP laptop user on the planet who has this annoying problem? Maybe I just need to live with it.