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Locked

‎08-28-2024 07:26 PM

HP Recommended
Operating System: Microsoft Windows 11

Hi to all, 

Need help resolving this issue regarding the audio device installation. I found several possible issues - causes, but now possible inmediate solution:

 

 

 

1. Intel High Definition DSP (Code 28) on the device manager.

Message: "The drivers for this device are not installed. (Code 28). There are no compatible drivers for this device."

 

2. No Audio Devices Installed:

Intel High Definition DSP INTELAUDIO\DSP_CTLR_DEV_51C8&VEN_8086&DEV_0222&SUBSYS_896D103C&REV_0001\4&5BF257B&0&0800 The drivers for this device are not installed.

1 REPLY 1

‎08-30-2024 04:46 PM

HP Recommended

This is Intel Smart Sound Technology (Intel SST).

Download the driver > unpack it into a folder with an unpacker like 7-Zip > in the Device Manager >Intel High Definition DSP > Update driver > Browse my computer for drivers > Browse button and select the folder with extracted files from the CAB file > OK > Next > Close
Sometimes a restart is necessary afterwards.

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