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‎01-03-2019 01:35 AM

HP Recommended
Product: pavilion 15
Operating System: Microsoft Windows 10 (64-bit)

It's sittingin my updates and when I try to install it fails and even a manual install fails.  I get a delay in youtube and I thinking this is the cause of it. 

 

Why won't this install?  Do I have to go to safe mode and do a manual install?

3 REPLIES 3

‎01-03-2019 01:38 PM

HP Recommended

I just had trouble with a Realtek update. Have you tried uninstalling the driver and then installing the new driver. 

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‎01-03-2019 02:18 PM

HP Recommended

I'll give that a try.  Did it work for you?

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‎01-03-2019 02:27 PM

HP Recommended

Yes. I had no bass with the latest update so I did that and actually selected a driver released last spring. Will wait awhile before I try again with latest.

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