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HP Laptop PC 15s-fq2000 (2D120AV)

sound won't connect to my AOPEN monitor from my HP laptop. Sound will come from my new laptop if I disconnect it from the larger monitor. 

1 REPLY 1
HP Recommended

@helpplease40, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
I understand you're having trouble getting sound to play through your AOPEN monitor when it's connected to your HP Laptop PC 15s-fq2000. Let's walk through the steps to resolve this.

Likely Cause:

Most monitors (including AOPEN models) can carry audio over HDMI, but your laptop may still be set to use its internal speakers by default.

 

Step-by-Step Fix:

Check HDMI Audio Support

Ensure your AOPEN monitor has built-in speakers or an audio-out port (for external speakers/headphones). If not, audio will only play through the laptop.

Set HDMI as Default Playback Device

  1. Right-click the Sound icon in the taskbar (bottom-right).
  2. Click "Sounds" or "Open Sound settings".
  3. Under Output, look for a device like:
    • AOPEN Monitor
    • Digital Audio (HDMI)
  4. Select it and click Set Default.
  5. Click OK to apply.

Update Audio Drivers

  1. Go to the HP Support page for your model.
  2. Download and install the latest Realtek Audio Driver and Intel Graphics Driver (HDMI audio is often tied to graphics drivers).
  3. Restart your laptop.

Test the Audio

  • Play a YouTube video or music file.
  • Make sure the monitor volume is turned up (if it has speakers).
  • If using external speakers via the monitor, ensure they’re connected properly.

Still Not Working?

  • Try a different HDMI cable.
  • Test the monitor with another device (like a different laptop or console).
  • Run the HP Audio Check tool via HP Support Assistant. 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.