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speaker Setup (Unknown)

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HP 15-DA1062NT
Microsoft Windows 10 (32-bit)

My computer finished all updates but "no audio output device is installed" is appear



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Hi @ibo121


Welcome to the HP Support Community. I'd be happy to assist you with the audio issue.


Let's try these steps -


Step 1 Run Audio troubleshooter -

1) In Windows, type "Find and fix audio" into Search, or right-click the speaker icon on the taskbar and select Troubleshoot sound problems.

2) Select Find and fix audio playback problems or Find and fix audio recording problems from the Search results.


Step 2 Re-install the Audio drivers -

1) In Windows, search for and open Device Manager.

2) Double-click Sound, video and game controllers.

3) Right click on the Audio drivers and click on uninstall.

4) Restart the computer.


Download and install the audio driver from this link.


If the issue still persists, test the hardware - 


1) Shutdown the computer. 
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 
3) Press F2 once. 
4) Go to Component test. 
5) From the list, run the Audio Playback test. 


If the hardware is fine, try restoring the computer back to the date when audio worked fine -


1. Save any open files and close all open programs.
2. In Windows, search for restore, and then open Create a restore point from the results list.
3. On the System Protection tab, click System Restore.
4. Click Next.
5. Click the Restore Point that you want to use, then click Next.
6. Click Finish to restore your computer to a previous point.
7. Do not interrupt System Restore when it starts. This can corrupt your hard drive and create more problems. 
8. Click Yes in the warning that appears.
9. System Restore returns the computer configuration to a previous point in time and restarts.

Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


Have a great day! 

I am an HP Employee

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