speaker above keyboard not working?

[uumair327]

speaker above keyboard not working? in Victus by HP 15.6 inch Gaming Laptop 15-fb0000 (598V2AV)

[Alden4]

Hi @uumair327,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If the speaker above the keyboard on your HP Victus 15.6-inch Gaming Laptop is not working, there are several potential reasons for this issue. Here are some steps you can take to troubleshoot and resolve the problem.

1. Check Volume Settings:

   • Make sure that the volume on your laptop is not muted and is set to an audible level.
   • You can adjust the volume by clicking on the speaker icon in the system tray on the taskbar.

2. Restart Your Laptop:

   • Sometimes, a simple restart can resolve software glitches that may be causing the issue.

3. Update Audio Drivers:

   • Outdated or corrupted audio drivers can cause problems with the speakers. Make sure your audio drivers are up-to-date.
   • You can update drivers through the Device Manager on Windows or by visiting the official HP website for driver downloads.

4. Check Playback Devices:

   • Right-click on the speaker icon in the system tray and select "Open Sound settings" or "Playback devices."
   • Ensure that the correct playback device is selected as the default.

5. Run the Audio Troubleshooter:

   • Windows has a built-in audio troubleshooter that can automatically fix some common audio problems. You can access it by right-clicking on the speaker icon and selecting "Troubleshoot sound problems."

6. Check for Physical Issues:

   • Ensure that there are no physical obstructions or damage to the speaker above the keyboard.
   • Gently tap on the speaker grille to see if there is any response.

7. System Restore:

   • If the issue started recently, you can try using System Restore to revert your system to a point where the speakers were working.

8. BIOS/UEFI Update:

   • Check if there are any BIOS or UEFI updates available for your laptop on the HP support website. Sometimes, firmware updates can address hardware-related issues.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support